Pre-Sales Architect

Résumé du poste

Paris
Customer Success Manager

Modèle de travail

Hybride · 3 jours à domicile
il y a 2 semaines
Description du poste

OUR STORY

Join Scaleway and shape the sovereign cloud of tomorrow!

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customers across the private and public sector.

📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.

WHY WE NEED YOU?

Our growth is driving us to strengthen our Solutions Architect team to increase customer acquisition and support, and promote our market expansion. Your mission will be to act as the primary technical contact for our clients and prospects during the first phases of their project in order to design future-proof architectures, resolve real migration challenges, and enable customer success on our public cloud platform.

YOUR FUTURE TEAM

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day. You will be part of the global Pre-Sales Architecture team, paired with Account Executives to focus on market expansion, industrialization, and strategic partnerships.

YOUR DAILY ROUTINE

  • Engage deeply with technical contacts and C-level executives to build Scaleway Architectures
  • Conduct deep customer project analysis after initial sales qualification
  • Guide clients through their migration process until the support team takes over
  • Identify customer and prospect pain points throughout the Sales discovery process
  • Recommend matching Scaleway products, solutions, and services to help customers generate business value
  • Develop positive, long-term relationships with customers to understand their evolving technical requirements
  • Collaborate with the commercial team to accelerate sales cycles and drive technical validation

About You

HARDSKILLS:

  • Experience as a Technical Sales Engineer or Pre-Sales Solutions Architect in a Cloud environment
  • Strong expertise in Cloud development, migrations, container orchestration, or applications/servers
  • Proficiency in one or more of the following: Infrastructure as Code (IaC), Linux system administration, application development, or Datacenter components
  • Professional working proficiency in English (any additional language is a plus)
  • Degree in Computer Science, a related technical field, or equivalent practical experience

SOFT SKILLS:

  • Hybrid expertise acting as both a Sales & Tech Expert
  • Strong relationship-building skills to establish trust with B2B customers and C-level stakeholders
  • Customer-centric mindset with a focus on enabling client success
  • Analytical and problem-solving mindset to address complex migration challenges
  • Collaborative spirit, comfortable partnering closely with Account Executives and Business Developers

WHAT YOU WILL FIND AT SCALEWAY

  • Hybrid work: We offer up to 3 days of remote work per week.
  • Offices: Spacious, dynamic workspaces with bold design, conveniently located near public transport.
  • Dining: Healthy meal service at the headquarters, breakfast across all sites, and Swile card for regional sites.
  • Well-being commitments: Access to gym, daycare, or discounted services.
  • International environment: A stimulating environment where English is as widely spoken as French.
  • Career & Mobility: Opportunities to transition to other entities within the Iliad Group.

🚀 Why join the Scaleway adventure?

  • A rich and diverse product offering: Over 100 public cloud products in IaaS, PaaS, and AI.
  • A cutting-edge technical environment: Modern infrastructures, including high-performance bare metal servers.
  • Commitment to responsible cloud: Data centers powered solely by renewable energy since 2017.

🔜 THE NEXT STEPS ...

  1. Talent acquisition interview (30 min)
  2. Head of Sales Architecture / International PSA (30 min)
  3. Technical Interview (1h)
  4. CSO Interview (30 min)

At Scaleway, we are committed to building an inclusive and respectful workplace. All applications are considered with care.