IT Tech Operations Engineer - Paris

Get to know us

Do you want to help us shape what the future of work will look like and how it will best embrace our life's aspirations? If this sounds like a journey you want to embark on, we may have the right role for you! PayFit is an intuitive software as a service payroll and HRIS solution designed specifically for SMBs. Since 2015, we have set ourselves a mission to simplify payroll for SMBs and enable employers and employees to grow together. We are a European company operating from 3 main countries (France, Spain, and the UK) where we are supporting over 20,000 clients.

Creating a fulfilling work environment and culture is also a core mission at PayFit, and our day-to-day work philosophy is reflected in our four values:

• Care: We genuinely care for others whoever they are, whatever they think.
• Excellence: We aim to improve and achieve better results every day.
• Humility: Staying humble and exchanging transparent feedback helps us to grow and improve.
• Passion: We are the architects of PayFit's success.

A key part of our culture, and essential for our success, is also improving the diversity of our teams and building an inclusive culture where you can be yourself at work.

This is why our recruitment focuses on the skills you demonstrate, and not only on your academic background or previous professional experiences. At PayFit we understand that you can gain applicable skills through a variety of life experiences and we are interested in knowing them, too.

Location

The position is based in Paris.

Position Overview

IT Tech Operations keeps PayFit's internal IT running smoothly - owning the systems that underpin it (IAM, MDM), driving continuous improvement across its scope, and staying ahead of AI developments to sharpen workflows and support its secure adoption across the company.

Missions

• Ensure Support Excellence & Operational Reliability (Run): Keep internal IT services reliable and easy to use. Make support scalable through structured incident handling, standardized flows, and solid documentation.
• Own and improve device management (MDM / Fleet): Own the full device lifecycle end-to-end, ensuring enrollment, compliance, and asset accuracy. Run Apple (Kandji) and Linux (Automox) fleets with a clear security baseline and safe deployments.
• Make access management scalable (Okta / IAM): Own and evolve Okta IAM foundations (SSO, RBAC, SCIM) with lifecycle flows and least privilege applied by design.
• Automate and integrate to reduce manual work (Automation): Automate provisioning flows and build integrations across Okta, Kandji, and key SaaS tools to reduce IT Ops toil.
• Help teams adopt new tools and deploy new apps (Enablement): Partner with teams on secure tool rollouts and own endpoint app deployment via MDM.
• Keep security & compliance "built-in" (Operational Security): Enforce IT security policies across access and devices, and keep audit-ready documentation in partnership with Security & Compliance.
• Manage assets and vendors sustainably (Sustainable IT): Maintain accurate asset and license management and ensure vendors have clear escalation paths and rationalized usage.
• Drive AI-aware IT transformation (AI Enablement): Identify AI opportunities to reduce toil in IT workflows and support secure, scalable AI adoption across the company.

This role is for you if you have:

• 3-6 years of experience in IT Operations in a tech or SaaS environment
• Hands-on Okta expertise: SSO (SAML/OIDC), RBAC, SCIM provisioning, MFA policies, and lifecycle flows (joiner/mover/leaver)
• Apple MDM experience (Kandji, Jamf, or equivalent): golden baseline management, staged app deployments, and complex troubleshooting
• Google Workspace administration (org units, policies, groups, delegations)
• Networking fundamentals: DNS, DHCP, VPN, and ability to troubleshoot connectivity issues independently — including basic Meraki console navigation to diagnose office network issues and engage external support efficiently
• Ability to automate IT workflows (Okta Workflows, no-code/low-code tools, or scripting)
• Security-first operational mindset: least privilege, clean offboarding practices, endpoint compliance enforcement
• Structured support operations: incident triage, ticket hygiene, documentation, and standardized onboarding/offboarding flows
• Cross-functional collaboration: able to work effectively with non-technical employees as well as Security, Legal, HR, and business teams
• Professional English: written and spoken

It would be also nice if you have:

• Bash scripting experience, particularly for MDM script deployments
• Linux administration and/or Automox familiarity
• Python or JavaScript scripting beyond no-code automation
• Practical experience using AI tools in an IT context (ticket triage, knowledge base generation, etc.)
• SaaS license and hardware asset lifecycle management
• Previous experience in a fast-paced SaaS or fintech environment

Interview process

• Interview with a recruiter
• Interview with the team manager
• Interview with team members
• 👉 Background Check (ISO27001 certification): identity, diploma, and past professional experiences will be checked after the offer.

What we offer

• Flexibility: We believe it is key to producing your best work and being fulfilled. We therefore offer the possibility to work away from our main offices, within France, as well as abroad for a defined period.
• Learning & Development: Comprehensive learning platform and English language courses.
• Career Development: Opportunities for internal moves and growth.
• Health insurance: Henner Mutuelle Insurance (60% covered by PayFit).
• Transportation: 50% of public transportation costs covered (Ile de France) or sustainable mobility assistance.
• Meals: Restaurant card (Swile) covered at 60%.
• A Work Council grant: Monthly allowance for culture, sports, etc., plus a vacation bonus.
• Home office budget: Contribution to set up your workspace. A MacBook is our standard working tool.
• Parental support program: Salary maintenance during the first month of additional parental leave.
• Time off: 25 days of holidays + RTT days.

Disability Inclusion: All of our positions are open to any person living with a disability. We will take appropriate measures to adapt the work conditions.,metadescription: