Learning & Development (L&D) Apprentice

About Back Market

We're Back Market, and our mission is simple: to make tech reliable, affordable, and better than new. We are a global marketplace for refurbished devices, dedicated to reducing our environmental impact by offering trustworthy, affordable tech that boasts 92% lower carbon emissions than new products. Every device purchased on Back Market contributes to a healthier planet. From Customer Care to software engineering, every member of the Back Market team is committed to benefiting both the planet and consumers. Our mission is simple: to do more with what we already have. Are you ready to join us?

Job Description

The Learning & Development (L&D) team collaborates closely with People Partners and Managers to drive the internal training of Back Market employees. We engage with diverse subjects and missions, staying current with HR trends and communication tools like Canva and Confluence. Join our supportive and evolving environment where your imagination is the only limit!

Your Mission (If You Accept It)

• Act as a superadmin for our new Learning Management System (LMS), proposing and implementing specific learning paths (onboarding, data, maternity leave, etc.).
• Enhance our e-learning catalog (in-house and external).
• Lead the newcomers onboarding process and ensure training compliance monthly.
• Manage the annual learning calendar for non-digital initiatives (upskilling, management, mental health, and well-being at work).
• Conduct reporting and data analysis.
• Set up and input training events, manage registrations, coordinate recurring internal and external initiatives, and oversee reporting and analytics (LABM, etc.).
• Ensure training follow-up is accurate and up-to-date.
• Manage training logistics with providers (Meet links; sending pre-work and post-work); communicate directly with participants at all levels and contribute to a positive learner experience by anticipating and responding to participant and facilitator needs.
• Develop innovative and engaging ways to promote courses and learning opportunities to all employees.

You're At The Right Place If

• You have prior experience in similar roles through internships, student associations, or volunteering.
• You are seeking an apprenticeship.
• You are fluent in English.
• You can thrive in a fast-paced environment with multiple offices, diverse cultures, and remote work, while simultaneously managing multiple tasks with tight deadlines.
• You are organized, possess great attention to detail, are comfortable with data reports, and are eager to learn new tools.
• You have strong communication skills, connect easily with others, and have a natural inclination to care for people.
• You are empathetic, enthusiastic, and adaptable.
• Bonus points if you have experience with: Canva, HR Information Systems, Learning Management Systems, Training Management Systems, Google Suite.

ABOUT THE INTERNSHIP: ℹ️

• Starting date: September 2026
• Duration: 12 months (until August/September 2027)
• Schedule: Ideally 3-4 days at work and 1-2 days at school per week.
• Location: Bordeaux, France
• Contract: You must be enrolled in a Work-study program in a French school (contrat d'alternance/ d'apprentissage).

Recruitment Process

• HR interview with the Talent Acquisition Specialist (30 min)
• Technical and Team Fit interview with Marion & Pauline (1 hour)

WHY SHOULD YOU JOIN US? ✌🏼

At Back Market, we are committed to hiring and supporting diverse teams with varied backgrounds, experiences, and perspectives. This commitment is reflected in our high score as a certified B Corp company (93.2).

Benefits

Regardless of your role or seniority, you will experience impactful work with hands-on career development in an innovative, driven, and fast-paced environment, complemented by excellent benefits:

• A mission-driven work environment where your daily tasks contribute to the planet's well-being.
• A hybrid work environment, offering 2 remote days per week, 1 remote work week per quarter, and 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

Back Market is dedicated to creating a workplace that mirrors the positive change we aim to bring to the world. Our diversity, equity, and inclusion principles are embedded in our DNA, from dedicated staff and employee resource groups to our core company values.

We understand that the perfect qualifications don't always equate to the perfect fit. We encourage you to apply even if you don't meet every single requirement.

Please don't hesitate to discuss any needs for reasonable accommodations during the interview process with the Talent Acquisition Team.